Description

We are seeking an experienced Executive Housekeeper to join our team at SunSwept Resorts. The Executive Housekeeper will be responsible for the overall leadership of the Housekeeping department and will be committed to providing excellent guest service and memorable experiences in line with the hotel standards. You will be required to lead and inspire your dynamic Housekeeping team to strive to surpass guest expectations, ensuring the highest standards of cleanliness at all times, and manage guests' room experience.

Requirements

• Planning and managing the housekeeping department budget
• Organising the purchase of housekeeping supplies
• Supervising and training housekeeping staff
• Developing and implementing housekeeping standards and procedures
• Inspecting guest rooms, public areas and employee work areas
• Liaising with other departments to ensure high standards of service
• Ensuring compliance with health and safety regulations and licence requirements
• Organising and supervising the cleaning, maintenance and security staff
• Allocating workloads and monitoring progress
• Developing and implementing cleaning schedules and standards
• Maintaining stock levels and ordering supplies
• Controlling and managing linen and laundry services
• Ensuring adherence to health and safety regulations
• Dealing with customer complaints and inquiries
• Keeping accurate records and writing reports