Caribbean Hotel and Tourism Association

Assistant Golf Professional (Rosario)

Troon Golf
Rosario, Puerto Rico, United States
5 days ago

Description

Wyndham Rio Mar CC in Rio Grande, Puerto Rico is excited to announce the exceptional career opportunity of Assistant Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Education & Experience:
  • Associate s degree (AA); or six months to one-year related experience and/or training; or equivalent combination of education and experience.
  • Current PGA/LGPA Full Member or Associate

Physical requirements:
  • Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells.
  • Long hours sometimes required.
  • Occasionally lifts up to 50 pounds.
  • Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions.
  • Noise level is moderate.

General Requirements
  • Ability to read and speak English is required in order to perform the duties of the job
  • Ability to read, write and speak Spanish is preferred in order to perform the duties of the job
  • Knowledge of Microsoft Office applications.
  • Experience with computerized POS and tee time system.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

DUTIES & FUNCTIONS
Fundamental Requirements:
  • Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.
  • Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under payment. Tracks all force posts and no-show charges as applicable.
  • Promotes all club golf activities.
  • Assists in the creation of lesson plans and provides both individual and group instruction.
  • Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.
  • Prepares for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
  • Monitors all members scores, reports handicapping to USGA and bills members.
  • Follows established opening and closing procedures.
  • Assists with associate training.
  • Incorporates safe work practices in job performance.
  • Meets with RMGA board quarterly to discuss membership questions and suggestions
  • Maintains membership with the PGA and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
  • Inspects courses regular ensuring that standards and upkeep are met
  • Ensures that golf etiquette and rules are adhered to by all members and guests
  • Provides timely and accurate reporting of all financial and non-financial information as directed, requested or required by management or representatives.
  • Ensures care and maintenance of all the facilities physical assets.
  • Assists with interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Manages department members that may include, but is not limited to: Golf Services Supervisors, Maintenance Superintendent, Retail Store Supervisor and Membership/Tournament Sales Manger
  • Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.

Associated topics: box office, retail, retail sales, sales account executive, sales associate, sales representative, ticket sales, ticket scanning, ticket seller, vending

Job Information

  • Job ID: ba5122c0-19531338560
  • Location:
    Rosario, Puerto Rico, United States